We offer a 100% Satisfaction Guarantee on products purchased directly from us. If you are not completely satisfied, you may return the remainder of the product to us for a full refund or exchange within 30 days of receipt.
If at any time you are unsatisfied with a product you purchased from us or from one of our authorized sellers, you may return any opened & unopened products within thirty (30) days for a full refund of the purchase price, not including shipping. Please follow the following steps to receive a full refund:
Please send your return information and merchandise to the name and address below. You are strongly encouraged to utilize a shipping service with tracking capability.
SuppMee
Attn: Returns
5101 E La Palma Ave,
Anaheim Hills, CA 92807
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the SuppMee 30-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers.
If you have any questions, please feel free to contact customer support at [email protected]. We are always happy to help.
*Please remember to call customer service to get your return number (RMA number). Packages must be returned within 30 days.
Receiving a Refund
The time required for you to receive a refund will depend on the following factors:
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